There is a shop and customer service (CS) on the basement floor of the flagship store Galaxy Harajuku.In CS, you can repair the Galaxy itself and consult about how to use it.It is linked to the support contents of the carrier (docomo / au), and can be received free or inexpensive within the warranty period (if it is damaged by user negligence, it may be charged within the warranty period).Consultation is free.We also accept online reservations.This time, we had the opportunity to cover the back of the stage where the general public could not enter.
Related: Galaxy Harajuku Grand Open Related: Finally released Galaxy S10 /S10+
▲ I liked my smartphone too much, and if I carried a lot, I inadvertently dropped the main terminal and broke the screen.......I would like to proceed with the setting that this sad man brought in (it is just a setting).
▲ Galaxy S9 where the screen has broken.Currently, Galaxy Harajuku is accepting repairs is Galaxy S7 Edge, S8 | S8 +, S9, S9 +, S10, S10, S10, S10, S10, S10, S10, S10, FEEL2, Feel2.Of course, new models will be added sequentially.Then, I will go up to the back of the CS counter that I can not enter (take off my shoes).
あなたのプライバシー設定では、このコンテンツをご利用できません。こちらで設定を変更してください▲ The shelves include equipment used for repair and check, documents and office supplies used for records.
▲ Furthermore, parts such as various modules and screws were classified for each model on the shelf in the back.
▲ The exterior of the body is also.Of course, all are genuine Samsung.
▲ The repair work is a skilled craftsman called Galaxy Meister.It's like a doctor, wearing a white coat.This is like a smartphone chart.
▲ It will be repaired by a poor man S9.Around the desk, there are only fine equipment such as the special machine, PC and tweezers required for repair.I was cleared up and I got the impression that it was a very hygienic mini factory.It is said that the room temperature and humidity are measured twice a day to keep the state where static electricity does not occur.
▲ This machine was the most exciting personally.It is a dedicated instrument that melts the glue and flaps the body.When disassembling a terminal where the screw is not used, it seems like a common practice for geeks to apply hot air with a dryer to dissolve the glue, but you should buy it.I think it will surely do millions.
▲ Wait for a while.
▲ Is you a fear of fear!It was attached to the upper lid like that.* Iwasa of SHIFTALL pointed out that it was about 50,000 (although I think this machine is more like it).I think I should buy it.We will correct it without apologizing.
▲ The pathetic man S9 that has been beautifully grated.The replacement part is on the right.We will manually transplant unbreakable parts here.
▲ The goodness of Meister's skill, which is exactly worthy of being called a god.For the time being, there is a manual on the PC, but it was completely in my head, I never looked at it.
▲ We will incorporate the removed modules into the replacement parts.The "60 Mnit Repair" that CS is working on is to return to the customer in a minimum of 60 minutes, as the name implies, but it also includes checking processes, so the handicraft time by Meister.It is a real long and about 40 minutes.
▲ I finished the transplant surgery safely (the center is a damaged part that became a shell with a monkei).
▲ It's really a shell.All you have to do is attach two pieces.
▲ Use another machine to attach it from the time of peeling.
▲ Check the operation with the machine at the back.Waterproof resistance is also checked at the same time.
It puts a very good film
It seems that this is the end, and the repaired terminal will put a protective film and return it.What a generous!In addition, even if it is not repaired, it will receive a diagnostic service by CS, and if you wish, you will apply a film for free.
あなたのプライバシー設定では、このコンテンツをご利用できません。こちらで設定を変更してくださいAt the moment, the compatible model is Galaxy S9 | S9 +, S10 | S10 +, Note9, and S8 | S8 +, Note8 will be added on May 31.By the way, the S7 Edge and FEEL series will be "paste by yourself".In the case of an edge display model, it is difficult to paste.Paste is also performed at the CS counter, so you can visit.* 5/29 Correction article At the first time in the article, the model compatible with film was incorrectly described.It is exactly as above.We apologize and correct.
あなたのプライバシー設定では、このコンテンツをご利用できません。こちらで設定を変更してくださいあなたのプライバシー設定では、このコンテンツをご利用できません。こちらで設定を変更してくださいIt puts a high -quality film that you can't buy anywhere, and then puts it back to a booklet not for sale.Really, how well is it?The doctor was worried that the balance was okay.
あなたのプライバシー設定では、このコンテンツをご利用できません。こちらで設定を変更してくださいIn addition, you can make your own case for free, so there is no waiting time.If you don't know what it is, click here.
Related: Galaxy original case that can be made for free
I want you to come to maintenance so that you can keep using it
▲ Samsung Sekimoto CMO eagerly answered my too detailed questions about CS initiatives (Sumimasen).で す か Can overseas customers use the CS repair service?Sekimoto Yes, there is a problem with the Radio Law, so I think it will be a condition within three months after entering the country, but we are working to respond soon.
で す か Is it possible to use Japanese users using the overseas version? Sekimoto: No, only the terminals handled by careers in Japan.で す か Is it possible to make the cover a different color when replacing the exterior? Sekimoto Unfortunately, I can't. There is a problem with career support.で す か Do you have a substitute during the repair? Sekimoto If you wish, we will prepare it. In addition, we will give you a discount coupon for the cafe on the second floor, so please wait there. ─ Through the interview, I felt that it was quite thick. Sekimoto: The price of the smartphone has tended to be prolonged due to the rise in the main unit price due to high functionality and high quality, so I will continue to use it while maintaining it like a car. Is it ideal to have it? For that purpose, I think it is important to be able to communicate with the user one -on -one. I would like to have a lot of peace and enjoy when I come here (Galaxy Harajuku). ── Thank you
Link: Galaxy Harajuku (official)
あなたのプライバシー設定では、このコンテンツをご利用できません。こちらで設定を変更してくださいあなたのプライバシー設定では、このコンテンツをご利用できません。こちらで設定を変更してくださいあなたのプライバシー設定では、このコンテンツをご利用できません。こちらで設定を変更してくださいあなたのプライバシー設定では、このコンテンツをご利用できません。こちらで設定を変更してください