"Mobile Repair.jp Joetsu Store", a specialty store that repairs iPhones and iPads in Tsuchihashi, Joetsu City, celebrated its 3rd anniversary in June. We asked about what kind of repair requests are actually received and the fees that are of concern.
"Mobile Repair.jp Joetsu Store" is a specialty store that accepts repairs for Galaxy and Xperia, centering on Apple products such as iPhone, iPad, and iPod. We carry out LCD glass replacement due to screen cracking, camera repair and battery replacement, malfunction repair due to submersion, etc. faster and cheaper than Apple authorized stores (if not guaranteed by the manufacturer or carrier). Of course, we are registered by a repair company registered by the Ministry of Internal Affairs and Communications, and we repair using safe parts with reliable technology.
Mr. Kazuhiro Tanaka of the same store said, "At our store, we will check what kind of warranty the customer has, not to mention the state of failure. If it is a manufacturer, there are AppleCare and AppleCare +, and each carrier also provides warranty service. If you decide that the manufacturer's warranty or carrier insurance is good for you, we recommend it. "
Therefore, first of all, it is important to know what kind of warranty you have at the manufacturer or carrier and how long the warranty period is.
■ You can check the warranty status and period from the Apple official website / My Support (Apple ID required). https://support.apple.com/ja-jp/my-support
* For warranty services and insurance of each carrier, please check the contract or the website of each company.
What is the price you care about?
Repair costs may be reduced by using manufacturer's warranty and carrier insurance, but in most cases it will take time to deliver. Consider the price and time to decide where to request repairs.
The following is an example of the charge for repairs at the same store.
Battery replacement iPhone7 / 6600 yen, iPhone8 / 7700 yen, iPhoneXR / 8800 yen Glass break replacement iPhone7 / 9350 yen, iPhone8 / 9900 yen, iPhoneXR / 15950 yen * All tax included
It takes about 15 minutes to replace the battery. Screen crack replacement can be completed in about 30 minutes at the earliest. Other than the iPhone, it will be kept and it will take a few days to repair it. In addition, we also accept repairs for speakers and cameras.
What kind of repair requests do you have?
I asked Mr. Tanaka to tell me what kind of troubles are often requested for repair.
1st place Battery replacement The battery deteriorates as it is used, and the time that it can be used on a full charge becomes shorter and shorter. It is said that the battery life is about one and a half to two years (500 times charging) if it is charged every day. For iPhone, you can check the maximum capacity of the battery by selecting [Settings] → [Battery] → [Battery status]. Some people feel that the battery consumption has become faster since this maximum capacity is about 90%. As the deterioration progresses, the inside of the battery oxidizes and gas is generated. If it expands, it may cause a fire. It is recommended to replace the battery as soon as possible.
The store also offers a free diagnosis of accurate battery level check using a checker. Especially recommended for those who are wondering whether to buy a new iPhone or continue to use it. Checking your battery's health can be a good decision.
2nd place Replacement of glass surface and LCD screen due to screen cracking Next to battery replacement, screen cracks due to dropping etc. are the most common. To prevent this, a solid cover and screen coating are recommended. 3rd place Antibacterial G-PACK (glass coating) Antibacterial G-PACK not only has high impact durability, but also antibacterial and blue light cut. The fee is 3300 yen for coating the LCD screen of the iPhone, and the construction time is only 5 minutes. We have a track record of coating Apple Watch, Nintendo Switch, eyeglasses, luxury watches, etc., and we also accept consultations on coating requests other than smartphones. * The effect of the coating lasts for about one to one and a half years.
bonus!
Mr. Tanaka, who often buys second-hand iPhones to improve his staff's repair skills, told me what to look out for when buying second-hand products.
Although it looks normal in the second-hand market, when you open it, you can see that the line is broken, the battery capacity is low, Wi-Fi is not connected, and defective iPhones are often for sale. increase. “I personally don't recommend buying a second-hand iPhone from someone you don't know,” says Tanaka.
If you have to buy it, buy it from someone you can trust who can answer the following questions.
・ Is your iPhone repaired before?・ What is the maximum capacity of the battery?・ Are all the parts inside firmly attached?・ Is Wi-Fi connected?・ Is Bluetooth connected?・ (IPhone X or later) Is it organic EL?・ If there is a problem, can I return it?
Depending on the purpose and budget, it is also recommended to purchase second-hand goods at a low price and bring them to "Mobile Repair.jp Joetsu Store" for parts replacement and maintenance.
Mobile Repair.jp Joetsu Store ■ Address: 830-1 Tsuchihashi, Joetsu City ■ Business Hours: 10: 00-12: 00/13: 00-18: 45 (Last reception 18:40) * It is better to reserve the visit time in advance. Certainly ■ Regular holidays: Sundays and public holidays (irregular holidays on Saturdays) ■ Inquiries: TEL 0120-305-990 ■ Homepage: https://mobile-shuri.jp/joetsu