The iPhone screen broke!Repair price and warranty service summary (summer 2015 version)

huaweiwearabless 04/07/2022 623

Isn't the screen cracking caused by dropping the iPhone the most common accident? On trains, I often see people using iPhones with cracked screens.

Even if the glass is broken, the touch panel often reacts, so it is not impossible to continue using it as it is with a film attached. However, a cracked screen makes the touch response worse, and one day it may suddenly stop working. Also, tempered glass that has been broken once cracks like a spider's web, and thin fragments peel off. You may cut your fingertips on sharp edges.

The iPhone is also important as a mother ship for Apple Watch and activity meters. If it is damaged, I would like to repair it as soon as possible.

Click here for the latest article → What is the repair fee for an iPhone with a broken screen?

Sometimes it can be used even if the glass is broken, but it is safer to have it repaired as soon as possible

One of the reasons people are hesitant about repairs is because they don't know the price. I think there is. If you subscribe to Apple's warranty program, "Apple Care + for iPhone", the warranty and support will be extended from one year to two years. In addition, you can receive services such as repairs for unexpected accidents such as dropping or getting wet, up to twice in two years, for 7800 yen (tax included) each time. Even if the power is not turned on, they will respond, so the sense of security is outstanding.

If you can make an appointment at a Genius Bar or an Apple Authorized Service Provider, you can get it repaired the same day. It is also possible to have a courier bring a replacement device and replace it with the broken device at home.

If you are unsure whether you have Apple Care+, you can check your enrollment status by entering your serial number on Apple's support page. You can check the serial number of your iPhone by opening the "Settings" app and selecting "General" → "About".

NTT Docomo and Softbank Mobile have their own warranty programs separate from Apple Care+, so let's check the contract first.

Apple Care+ is not cheap at 13,824 yen (tax included) (if you subscribe with a telecommunications carrier, you can pay in 24 installments, but currently only au is accepted), at the time of purchase, Some people may not have subscribed, partly because they can only subscribe within a certain number of days after purchase.

Even if you do not have Apple Care+, the repair fee is not extremely high. As of May 25, 2015, the iPhone 6 can be repaired for 12,800 yen (including tax), and the iPhone 6 Plus, iPhone 5s, iPhone 5c, and iPhone 5 can be repaired for 14,800 yen (including tax). .

Even if you subscribe to Apple Care +, if you repair once in two years, the total payment will be 21,624 yen for Apple Care + and repair. Apple Care+ is more profitable if it's broken enough to replace the main unit, but if it's just a screen replacement, it's not expensive even if you don't subscribe to Apple Care+.

iPhone screen cracked! Repair Price and Warranty Service Summary (Summer 2015 Edition)

If the terminal is bent due to dropping, the buttons cannot be operated, or the case is distorted, and it cannot be repaired by simply replacing the screen parts, repairs are not covered by the warranty. Service charges apply. The prices are 41,904 yen for iPhone 6 Plus, 37,584 yen for iPhone 6, 34,344 yen for iPhone 5s/iPhone 5c/iPhone 5, 24,624 yen for iPhone 4s, and 24,624 yen for iPhone 4/iPhone 3GS/iPhone 3G. is 18,144 yen.

< td>18,144 yen
Out-of-warranty repair service charges (as of May 25, 2015)
Product namePrices (8% consumption tax included) )
iPhone 6 Plus41,904 yen
iPhone 637,584 yen
iPhone 5s, iPhone 5c, iPhone 534,344 yen
iPhone 4s24,624 Yen
iPhone 4, iPhone 3GS, iPhone 3G

Not Apple Store , If you purchased your iPhone at a carrier shop, you may be subscribing to the carrier's own warranty program instead of Apple Care+. In this case, the application status differs from Apple Care +, so confirmation is required.

NTT DoCoMo has its own support program "Mobile Device Protection Service for iPhone & iPad", which offers a stronger guarantee than Apple Care +. The monthly fee is 648 yen (tax included) for iPhone 6, iPhone 6 Plus, and iPhone 5s, and 540 yen (tax included) for iPhone 5c. It supports irreparable loss, loss, theft, breakage, failure, and natural failure after one year from the date of purchase.

If you complete the procedure at the mobile phone compensation and delivery service center by phone or online, you will receive a replacement (refreshed product) directly by courier within 1 to 2 days. To join, you must be a docomo Premium Club member.

Currently, docomo shops and docomo retailers do not accept Apple Care+ subscriptions. If you are subscribed to Apple Care+ and use Mobile Device Protection Service, you may no longer be able to receive the warranty using Apple Care+.

SOFTBANK MOBILE has a service that partially refunds the repair fee when repaired at the Apple Store, an Apple authorized service provider, or repaired using Apple's pickup and delivery service.

With the service "Anshin Guarantee Pack (i)" (540 yen per month) or "Anshin Guarantee Pack (i) Plus" (702 yen per month), repair fee (excluding tax) in case of failure, damage, or water damage 85% or more will be discounted from the monthly usage fee. In case of irreparable damage, theft or loss, you can change the model to the same model or a designated model at the membership price. You can also receive a discount from the price for repairs due to battery consumption. Applications for refunds must be made at a SoftBank shop.

The price is set in detail, and the upper limit of the discount is fixed. For example, for iPhone 6 Plus, the discount rate is 90% and the upper limit is 38,000 yen, and for iPhone 6, the discount rate is 87% and the upper limit is 33,000 yen. Even if you do not subscribe to Apple Care +, you will be able to cover most of the repair costs. Details of the amount and discount rate for each model can be confirmed on the page explaining how to use the Anshin Guarantee Pack (i) Plus.

By the way, the difference between the Anshin Guarantee Pack (i) and the Anshin Guarantee Pack (i) Plus is the presence or absence of "Keitai Anything Support" that supports all peripherals related to smartphones and mobile phones, so if you don't need it You should choose the warranty pack (i).

KDDI (au) does not provide its own warranty service, but you can purchase Apple Care+ in 24 installments. The fee is 162 yen for the first time, and 594 yen for the 2nd to 24th times (both tax included). If you cancel in the middle, you only have to pay the monthly fee during the contract period, so if you cancel in one year, it will be cheaper.

In addition, we offer a "repair fee support" program for members of "au Smart Pass" (372 yen per month), a service that provides all-you-can-use apps, member-only benefits, security functions, etc. . This means that up to 7,800 yen (4,400 yen for iPhone 4S, iPhone 5, and iPad, tax included) will be refunded at a later date if repaired twice at an Apple Store or an Apple authorized service provider for 2 years from purchase. , the repair fee using Apple Care + will be fully refunded.

It is necessary to subscribe to au Smart Pass, and it is necessary to mail the documents after Apple repairs. The repair fee will be transferred to your account.


Even if you don't join the warranty program, you can repair the cracked screen for the low 10,000 yen range. It's not cheap, but I'd like to repair it and use it as much as possible.

Suddenly one day, the iPhone will drop, accident

In addition, many people think that the warranty program may not be necessary at the time of purchase. Sex is always there. You have to join at the time of purchase, so if you are not a member, you should consider joining from the next time.